When your computer has a problem, you usually have two choices: schedule a remote session or drop it off at a repair shop. Both options have their place—so how do you know which is right for you?

⚡ When Remote Sessions Are Best

• Everyday issues like slow performance, email errors, or printer setup
• Software problems including updates, installs, and cleanups
• Quick fixes that don’t require opening your device

Remote sessions save time, cost less, and let you watch the repair from the comfort of your home.

🔧 When Shop Repair Makes Sense

• Hardware failures like dead hard drives, broken screens, or power issues
• Upgrades such as adding memory, replacing a battery, or installing new parts
• Severe damage that needs hands-on diagnostics

Sometimes a physical repair is unavoidable—but many clients are surprised how much can be done remotely first.

💡 The Best of Both Worlds

Start with a remote session whenever possible. If your technician finds the issue requires hands-on work, you’ll know before making a trip.

📅 Get Expert Help Today

Whether remote or in-shop, PCRescue has you covered. Schedule your remote session now and take the first step toward a fix.