Quick answers (no jargon).
If you’re wondering “is this safe?” or “why is it free?” you’re in the right place. The diagnostic is designed to be simple, calm, and useful — even if you’re not “a computer person.”
Short version: the scan is free, the clarity is $29, and help is optional.
Good to know
The diagnostic is built to be read-only and to avoid the shady behavior people associate with “PC cleaners.” It doesn’t delete files, “optimize” settings, or install background services.
Best next step
Run the diagnostic first. If anything is confusing or looks concerning, the $29 review turns it into a prioritized plan.
About the diagnostic
Is the diagnostic safe to run?
Yes. It’s designed to be read-only. It checks system health signals and creates a report. It does not delete files, “clean” your computer, or make changes to your settings.
Do I need to install anything?
No. The goal is minimal friction. Download, run, and your report opens automatically.
Does it collect my personal files?
No. The intent is system health signals (storage, performance, security posture, reliability patterns), not your documents, photos, or private content.
Does it upload data to PCRescue?
By default, no. The report is generated locally. If you purchase a Diagnostic Review, we may ask you to send the report file so we can interpret it accurately — and we’ll explain exactly how.
Why is it free?
Because the scan itself isn’t the hard part — deciding what matters and what to do next is. The free diagnostic is meant to give you clear, honest signal. If you want expert prioritization, that’s what the $29 Diagnostic Review is for.
About the $29 review
What do I get for $29?
A clear, prioritized action plan based on your report: Fix Now vs Fix Soon vs Ignore for now. You’ll also get plain-English explanations and next-step options (DIY or “do it for me”).
Do I need to subscribe to PCRescue?
Nope. The Diagnostic Review is a one-time purchase. Subscriptions are optional and only suggested if they genuinely fit what you need.
Will you remote into my computer?
Not unless you want that. The review is about clarity and next steps. If you decide you want hands-on help, we’ll offer scheduling options separately.
What if the report looks scary?
That’s common. A lot of warnings are harmless or routine. The review exists to separate real risk from noise and give you a calm plan.
What if I’m not comfortable sending the report?
That’s okay. We can often work from the on-screen summary, and we’ll only request what’s needed. If you’re ever unsure, you can ask questions before sending anything.
Still not sure?
Start with the free diagnostic. If you walk away thinking “I’m not sure what matters here,” the $29 review is the simplest next step.