Subscriptions require a 12 month minimum commitment.
There is a One-time $149 setup fee which includes a full security sweep and drive optimization, and your first month membership.
PCRescue Residential Support FAQ
What is included in the Residential Service Plan?
- Phone and Email Support
- Remote Support
- Hardware and System Monitoring
- Security and Update Management
- Backup Management
Is there a minimum subscription length?
Subscriptions require a minimum 12 month commitment.
What Can I use Support Calls\Sessions for?
- Problems with email
- Printing Issues
- Software installation
- Forgotten Password\Lockout
- Anything you might need help with
Will I need any other security or anti-virus?
No. Our security and systems monitoring covers all bases. In the event that you do stumble across something malicious on the internet, a quick call to PCRescue will resolve it, at no charge.
What if I need an actual repair to my computer?
If your computer requires the replacement of a part or other significant repair, as a Subscriber you only pay the flat repair fee ($65) and the parts or software.
*Peripheral devices (printers, external drives, etc) are not included in this coverage.